Bradner Smith & Company respects your right to privacy
Bradner Smith & Company knows the value of information. We also understand the inherent privacy risks involved in using the Internet. For this reason, we believe that you, the Bradner Smith & Company customer, has the right to know exactly how we collect and use information at our web site. Wherever possible, we try to provide the user with opportunities to review and change any personal information that is collected.
Please note that this site may contain links to external web sites over which Bradner Smith & Company maintains no control and therefore takes no responsibility regarding privacy considerations or content.

Summary of information that Bradner Smith & Company gathers online
Bradner Smith & Company collects three types of information from users who visit our web sites: (1) information gathered by analyzing page views and user navigation patterns, (2) information that users provide directly when they use various Bradner Smith & Company services or participate in various Bradner Smith & Company programs, and (3) information that users provide prior to purchasing Bradner Smith & Company products online.


We use page view and navigation information to ensure that users can find information on our web sites as quickly as possible. We collect demographic information through promotional programs to better identify the products and services that will fulfill users' needs. Finally, we use information collected when users make online purchases to check their qualifications, verify their identity, as well as for billing and shipping purposes.

Methods Bradner Smith & Company uses for gathering information Usage Tracking
Bradner Smith & Company analyzes user traffic patterns throughout our web sites. We attempt to identify individual visitors to our web site. This information is obtained directly from the user's web browser identification information.


Special programs
When a user registers for certain Bradner Smith & Company programs and services, the user may be asked to provide contact information, demographic information, or billing information.


Polls and surveys
Some Bradner Smith & Company web sites include polls in which users are asked to indicate their opinions or preferences. In addition to compiling the responses to survey questions, Bradner Smith & Company may use cookies to identify those users who have already participated in a poll. We use this system to ensure that each visitor's opinion will be represented equally.


Electronic newsletters
Bradner Smith & Company offers several electronic newsletters for it's customers. We collect email addresses and occasionally demographic information to target each newsletter to the appropriate audience. Any user who wishes to be removed from the mailing list for one of these newsletters can simply send email to the Bradner Smith & Company webmaster (email) asking to be removed from the list. Registered users of the Bradner Smith & Company web site can alter their profile and unsubscribe from this service using online forms.


Customer and Technical Support
Bradner Smith & Company uses email as an avenue with which to provide customer service and technical support. We do not release any contact information about the user for any purpose. We may contact the customer using this information in an attempt to resolve a prior issue. We may also use the information to proactively notify customers of technical issues which may affect them.


How Bradner Smith & Company uses the information gathered online
Bradner Smith & Company uses tracking information to identify the areas of our web site that are most heavily utilized. We collect information about your visit, including the pages you view, the links you click and other actions taken in connection with Bradner Smith & Company sites and services. We do this to improve the usefulness and effectiveness of our web sites.


The information that users provide while visiting Bradner Smith & Company's web site will be used to improve the site, to provide interactive or personalized elements on the site, and to prepare future content based on user interests. By using the Bradner Smith & Company website, the user is consenting to the collection and use of this information as discussed in this policy.

Bradner Smith & Company uses information that users provide voluntarily to send electronic newsletters and allow users to participate in online programs and services. We send newsletters and email communications to subscribers both on a regular schedule (monthly or weekly) and on an ad-hoc basis as the need arises.

Bradner Smith & Company policies relating to user information
Sharing information: Bradner Smith & Company does not share information about individual users with outside parties.


Corrections and Updates
Bradner Smith & Company offers users the ability to correct or change information during the registration process. Users of the Bradner Smith & Company Store may modify their information at any time and as often as necessary. Subscribers of newsletters who wish to update their information, or those who are experiencing problems, should email the Bradner Smith & Company webmaster (email).


Deactivating accounts and deleting information
Users may unsubscribe to any of our electronic newsletters by following the instructions contained at the end of the newsletter. Currently, Bradner Smith & Company does not offer the ability to delete personal information established at the time of registration.


Site Security Bradner Smith & Company's web site use a variety of security measures to prevent the loss, misuse, or alteration of information you send to Bradner Smith & Company. The measures taken to protect your information include the use of secure software encryption (SSL). The personal information you provide, such as credit card data, name and address, are encrypted prior to transmission to Bradner Smith & Company.

A few notes about Cookies
A cookie is a short line of text that is created by a web site and stored in a file on your computer. Cookies are used to store information about your preferences and activity during and after your visit to a web site. Cookies are also used widely in electronic commerce programs to keep track of which items a user has selected for purchase. Cookies cannot gather any information from your computer other than which you provide directly or that which is provided routinely by your browser software. For more information on cookies visit the "cookie central" web site at http://www.cookiecentral.com/


When you enter the Bradner Smith & Company online store, our server uses a cookie to create and store a "session ID" which identifies you to our server for the duration of your visit. This cookie is stored on your hard drive until you close your browser.

Note: Your browser must support the use of cookies in order to access Bradner Smith & Company's Online Store. If you have set your browser to not accept cookies you will have trouble using the site.

Use of Web Beacons
Bradner Smith & Company Web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.
SSL, SSL Certificates, Secure Sockets Layer
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© 2008 Bradner Smith & Company. All rights reserved. Legal Notices -  Privacy Statement
Thursday, July 24, 2008